Forgot My Password
In order to reset a forgotten password, you must have set your password help. If you have not set your password help and need to reset your password, contact the UITS Help Center at 860-486- 4357 or email firstname.lastname@example.org.
Please see Setting Up Password Help to set your password help questions.
Note: If you have had six unsuccessful login attempts, your account is locked. To unlock your account, contact the UITS Help Center at 860-486-4357 or email email@example.com.
- Access http://www.studentadmin.uconn.edu.
- Click Forgot your password?
- In the User ID field, enter your alpha ID in ALL CAPS
- Click Continue.
- In the Response field, enter the answer to your security question.
- Click Enter New Password.
- A new password will be sent to the address listed in the Email ID field. If you continue to have login issues, contact the Help Center at 860-486-4357 or firstname.lastname@example.org.