University of Connecticut University of UC Title Fallback Connecticut

Administrators Help

Windows Operating Systems

  • Disable Pop-up Blockers
  • Internet Explorer Settings
    • Clear browser cache
      1. Click Tools > Internet Options > General tab
      2. Under Browsing History, click Delete
      3. Deselect the Preserve Favorites website data checkbox
      4. Click Delete > OK
    • Under Advanced tab, scroll to Security header and deselect Do not save encrypted pages to disk
    • If 500/501 errors display:
      1. Click Tools > Internet Options > Advanced tab
      2. Deselect Show friendly HTTP error messages
      3. Deselect Use HTTP 1.1 settings
      4. Click OK
    • Note: If Pop-up blockers are enabled add studentadmin.uconn.edu to the Exceptions/Allowed Sites
      1. Click Tools > Internet Options > Privacy Tab > Settings button. Click Close > OK
  • Internet Explorer Printing (use when Print button/link does not appear)
    1. From the Edit menu, click Select All
    2. From the File menu, click Print Preview
    3. Change As laid out on screen option to As selected on screen
    4. Change Shrink to fit to 100%
    5. Click print icon
  • Mozilla Firefox Settings
    • Clear browser cache
      1. Click Tools > Clear Recent History
      2. Under Time range to clear, select Everything
      3. Select the Cookies and Cache checkboxes
      4. Click Clear Now
    • Note: If Pop-up blockers are enabled add studentadmin.uconn.edu to the Exceptions/Allowed Sites
      1. Click Tools > Internet Options > Privacy Tab > Settings button. Click Close > OK
  • Mozilla Firefox Printing (use when Print button/link does not appear)
    1. From the Edit menu, click Select All
    2. From the File menu, click Print
    3. Under Print range, click the Selection radio button
    4. Click OK

Mac Operating Systems

  • Disable Pop-up Blockers
  • Internet Explorer Settings
    • Clear browser cache
      1. Click Safari > Empty Cache > Empty
  • Safari Printing (use when Print button/link does not appear)
    1. In order for the entire form to print, click on the form to activate it
    2. From the File menu, click Print
    3. Change Scale % from 100 to 150
    4. Change Safari to Paper Handling
    5. From Pages to Print, select Odd Only
    6. Click Print
  • Mozilla Firefox Settings
    • Clear browser cache
      1. Click Tools > Clear Recent History
      2. Under Time range to clear, select Everything
      3. Select the Cookies and Cache checkboxes
      4. Click Clear Now
    • Note: If Pop-up blockers are enabled add studentadmin.uconn.edu to the Exceptions/Allowed Sites
      1. Click Tools > Internet Options > Privacy Tab > Settings button. Click Close > OK
  • Mozilla Firefox Printing (use when Print button/link does not appear)
    1. From the Edit menu, click Select All
    2. From the File menu, click Print
    3. Under Print range, click the Selection radio button
    4. Click OK